It’s 3/11, so what better day to tell you all about 311, your link to County Services!
Sacramento County 311 is a simple, three-digit number to call for help with almost any non-emergency issue in Unincorporated Sacramento County. You can also access 311 through the County’s mobile app via the App Store or Google Play.
When you contact 3-1-1, Sac County 311 Customer Service Representatives are ready to assist you 24 hours a day, 7 days a week, in submitting any of the available service request types offered by the County, such as:
- Abandoned vehicles or shopping carts
- Animals that are stray, deceased or dangerous
- Code violations
- Curb, gutter or sidewalk repair
- Graffiti
- Illegal dumping
- Missed garbage collection
- Potholes
- Street light problems
Sac County 311 also connects citizens to information about County Departments, Offices and services.
In 2023, Sac County 311:
- Received 202,766 calls, 9,241 emails, 3,892 web requests, and 37,376 requests on the mobile apps
- Closed 252,267 requests based on citizens’ reports
- Dispatched 37,280 requests directly to County departments for immediate attention and follow-up
