​Become an Airport Ambassador
Sacramento International Airport serves 10 million passengers a year and is the gateway to Northern California. As an Airport Ambassador, you can help by providing a friendly welcome to visitors. Travelers who experience great customer service will want to come back again.

Airport Ambassadors are asked to work a minimum of two four-hour shifts per month. There are three shifts a day. However, not all shifts are available at this time.

For more information, please contact Barbara Tustin​​.

A Great Airport Ambassador is:

  • Age 18 or older
  • Friendly and outgoing
  • Enjoys customer service
  • Communicates well with all types of people
  • Wants to learn all about airports
  • Knowledgeable about the Sacramento region, including tourist attractions and special events
  • Skilled in basic computer and internet use, and has an active e-mail address (required)
  • Reliable, punctual and enthusiastic
  • Likes working with other volunteers

Airport Ambassador Duties:

  • Meet and greet travelers, airport visitors and convention delegates
  • Help people find airport services, including food, shuttles, gates, terminals, etc.
  • Answer questions about flight schedules
  • Provide information about Sacramento region attractions, amenities and hotels
  • Distribute Sacramento Visitors Guides
  • Assist people in distress
  • Create an overall positive experience for airport guests


  • Free parking during your shift
  • Free parking in the Economy Lot for up to two weeks when you travel for pleasure
  • Free Airport Ambassador polo shirt
  • Concession discounts
  • Volunteer appreciation parties
  • First-hand knowledge about the Sacramento County Airport System