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Sacramento County is launching a newly updated 311 Connect Mobile Application – now featuring a modern design, improved usability and enhanced security to deliver a smoother, more intuitive experience for our community.
What’s New in the Mobile App
Everything you count on from 311 is still at your fingertips, now with the following key improvements:
Modernized User Interface
- A refreshed appearance with an updated color palette and graphic style
- Redesigned navigation to help you find what you need faster
- New Sacramento County branding throughout the app
Unified Account Experience
- App authentication now fully matches the 311 Connect web portal
- Your Sacramento Countywide user profile powers both the app and website
New Service Request Type
- Report Illegal Fireworks directly through the app
What To Expect
- If you already have the 311 Connect Mobile Application installed, please update the app manually in the App Store or Google Play.
- When signing in for the first time after updating the app, you will be prompted to authenticate using your Sacramento Countywide profile.
- Your existing mobile app service request history will automatically transfer to the new app, allowing residents to pick up right where they left off.
Learn more about 311 Connect, your link to County Services, as well as Cami, the new digital assistant!