Today is 3/11, so what better time to tell you all about 311, your link to County Services! Not only that, Sacramento County is celebrating 311’s 11th anniversary serving residents and visitors!
Sacramento County 311 is a simple, three-digit number to call for help with almost any non-emergency issue in Unincorporated Sacramento County. You can also access 311 through the County’s mobile app via the App Store or Google Play.
When you contact 3-1-1, Sac County 311 Customer Service Representatives are ready to assist you 24 hours a day, 7 days a week, in submitting any of the available service request types offered by the County, such as:
- Abandoned vehicles or shopping carts
- Animals that are stray, deceased or dangerous
- Code violations
- Curb, gutter or sidewalk repair
- Graffiti
- Illegal dumping
- Missed garbage collection
- Potholes
- Street light problems
Sac County 311 also connects citizens to information about County Departments, Offices and services.
In 2024, Sac County 311:
- Received 191,354 calls, 10,725 emails, 3,696 web requests, and 34,742 requests on the mobile apps
- Closed 237,337 requests based on citizens’ reports
- Dispatched 35,868 requests directly to County departments for immediate attention and follow-up